GUIDE / BIGO LIVE
How to Report a LIVE, Profile, or Chat on BIGO LIVE
Report from the place where the issue happened. Open the room for something that happened on a LIVE, the conversation for a private message, or the account menu for a profile issue. This helps BIGO locate the content you want reviewed. BIGO LIVE reporting guide
Report a livestream from its room
The four screenshots from ON Digital show an English-language app interface with a two-screen report form.
1. Open the host’s profile card
Tap the host’s avatar during the LIVE and select Report. Some rooms also show the option in Room Tools. Official alternative route
2. Choose the part of the broadcast you want reviewed
Select Live Content Violation for something shown or said during the broadcast. If the issue is the cover or title, select the matching option.
3. Open the list of reasons
Tap Next if your form shows a second step. In some versions the categories appear on the first screen.
4. Select a reason and submit
Choose the category that describes the incident, then tap Submit. The selected category in the screenshot is an example.
Report a private chat or a profile
- Private chat. Open the conversation menu, select Report, and choose a reason. Use the block option when you also want to stop messages from that account.
- Profile. Open the account menu and select Report if the issue involves its avatar, name, or another profile element. Official instructions for chat and profile reports
Add details if you need to follow up
Save the account’s BIGO ID, the time with its time zone, where the issue occurred, and any relevant evidence. Use the official support channel for additional information and give the case reference if you have one. BIGO LIVE Support Center
Pandón’s tip 🐼 Describe what support can check. Keep enough context in a screenshot to locate the incident and hide unrelated private information such as passwords or verification codes.
What happens after you report
BIGO reviews the report and decides whether to take action. Save any reply or case number. ON Digital’s guide shows examples of replies received after reporting broadcasts. See the moderation notices
Frequently asked questions
What is the difference between reporting and blocking?
Reporting asks BIGO to review a case. Blocking limits contact with the account. You can use both when the app offers them.
Should I send the same report again?
Submit a clear report for the incident. If you later have relevant evidence, follow up through support with the available reference.
Will BIGO share my name with the reported person?
BIGO says it generally keeps the identity of the reporter confidential. Use the official channels for evidence. BIGO LIVE’s reporting FAQs
What if the restriction was applied to my account?
Open the notice and use the appeal option when offered. Save your BIGO ID, the notice, and the case reference for follow-up. ON Digital’s guide to getting help