GUIDE / BIGO LIVE

Am I the Only One BIGO LIVE Blocks?

If BIGO LIVE blocks your account, start by checking the notice to see which feature is restricted. ON Digital ran a 30-minute test and collected the notices we received after reporting several livestreams. See what we recorded, how the reply appears, and how to report a LIVE in the app. Official BIGO LIVE reporting guide

A creator checks her phone beside Pandón in her streaming studio

ON Digital’s test and BIGO’s replies

We submitted 25 reports in 30 minutes and recorded 15 blocks during our test. The figure of 25 counts reports submitted. Our test guide shows nine notices in which BIGO confirmed a violation during a LIVE and said it had taken action. For details about the measure and its duration, check the notice sent to the affected account. How BIGO LIVE reviews reports

What the BIGO reply looks like

Here is the full notice with the account name hidden.

[Feedback] We have confirmed a violation during the live stream of the reported user [username hidden]. Appropriate action has been taken. Thank you for your report !

The nine notices included in ON Digital’s guide, with account names hidden.

If you received a restriction, check the notice for which feature was restricted, the stated reason, and a duration or appeal button. For example, a broadcasting restriction affects one of your account’s features. When one user blocks another from chat, it limits contact between those accounts. BIGO LIVE Support Center

How to report an account during its LIVE

ON Digital’s four screenshots show the flow from the host’s profile card in the English app interface. If your room lists Report under Room Tools, you can open the form from that menu. Alternative route in BIGO’s guide

  1. 1 Open the host’s profile card

    During the LIVE, tap the host’s avatar and select Report.

  2. 2 Choose the type of violation

    For an incident during the broadcast, choose Live Content Violation. The form has separate options for the cover and title.

  3. 3 Tap Next

    If your form has a Next button, tap it to open the list of reasons.

  4. 4 Choose a reason and submit

    Choose the category that describes what you saw and tap Submit. The selected category in the screenshot is an example.

Before your next stream

  • Check your camera angle and test your movements to see what viewers will see.
  • Make sure your clothing and stream cover suit the format you’ve chosen.
  • Keep the room’s language and activities within BIGO’s rules. Pause if you need to adjust the camera or what’s visible on screen.

Pandón’s tip 🐼 Rehearse briefly with the movements you plan to use. Check your preview while standing and sitting so you can see how the framing changes. BIGO LIVE Community Guidelines

What to do if BIGO LIVE blocks your account

  1. Open the notice and save the date, reason, and your BIGO ID. Keep the case number if one appears.
  2. If the notice offers an Appeal option, explain which part of the decision you want BIGO to review. Describe the moment in the stream and provide relevant context.
  3. If you need help finding the right channel, open Me → Help & Feedback. Keep the reference number if you already have a case. Official BIGO LIVE support · ON Digital’s support guide

Frequently asked questions

Does submitting a report automatically block an account?

The report goes to BIGO for review. The platform decides whether action is warranted and which measure applies under its rules. BIGO LIVE moderation process

What if the issue is in the stream title or cover?

In the LIVE report form, select the option for the specific element. Live Content Violation applies to what happened during the broadcast. The screenshot for step two shows these categories separately.

How do I report a private message or profile photo?

For a message, open the conversation menu and choose Report. For a profile photo or display name, use the account’s profile menu. Official guide to reporting messages and profiles

How do I know how long my restriction lasts?

Check the date or duration in the notice. If the message gives no duration, ask support and include the reason and reference shown. BIGO LIVE Support Center

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