How to Change Your Phone Number on BIGO LIVE

1. Open BIGO LIVE and tap Me. Tap the gear to open Settings and look for Account Management.
2. Open Phone, then select Change Phone Number.
3. Request a code for the old number. Enter it in BIGO LIVE when prompted.
4. Check Country/Region, type your new number, and request the second code. Enter it to complete the change. Return to Phone and check that the new number is linked. Official instructions

Enlarge screenshot

The screenshots show Phone, Change Phone Number, and Country/Region from left to right. The two code prompts come from BIGO’s written instructions. Original screenshots from BIGO LIVE

If you are still signed in, open Me → Help & Feedback → Feedback. Tell support that you can access the account but cannot receive a code on the linked line. Include your BIGO ID and explain where the process stops. If you cannot sign in, look for the Account Appeal option on the login screen or follow BIGO’s support instructions. BIGO LIVE Support Center · ON Digital’s account recovery guide

Pandón’s tip 🐼 Update BIGO while you can still receive messages on both lines. Enter verification codes only in the app and keep access to the other sign-in methods you have linked.

Can I change my number after losing the old SIM?

The usual process asks you to verify the old number. If you cannot receive the code, ask BIGO support how to verify ownership and update the account. Instructions for a lost number

What if the SMS does not arrive on the new line?

Check the country code, the digits, and whether the line receives other SMS messages. Wait for the interval shown in the app before requesting another code. If the issue continues, tell support which step you reached. Official BIGO LIVE support

Where do I change the country code?

In Change Phone Number, tap Country/Region before typing the number. The selector is above the phone number field in the third screenshot.

What if I receive a code I did not request?

Keep the code private. Review your linked sign-in methods and contact support if you see activity you do not recognize. BIGO LIVE account safety guidance

What if someone changed the number on my account?

Gather your BIGO ID, the notice you received, and the date of the change. Use the account recovery route so BIGO can verify what happened. How to recover your account