How to Clear the Cache on BIGO LIVE

Open Me, tap the Settings gear, and look for Clean Cache near the end of the list. Review the categories the app shows, such as live, chat, and other cache. You can start with whichever category takes up the most space. Tap Clean and reopen the app to see whether it helped.

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When it is worth trying

Cache lets the app reuse images, animations, and other files it already loaded. If it takes up a lot of space or a screen keeps showing an old element, clearing the relevant category is a useful test. Compare storage before and after. Some of it will build up again as you use BIGO.

If your phone warns that storage is low, check the largest categories first. Clearing cache does not remove photos from your gallery or delete your BIGO profile.

On Android, look for Settings → Apps → BIGO LIVE → Storage → Clear cache. The section name varies by device. Clear data or Clear storage resets local app data and may require you to sign in again. On iPhone, start with the menu inside BIGO LIVE. If you cannot find it, check for an app update before considering a reinstall.

What happens to your session?

Clearing cache removes temporary data. If Android shows Clear storage alongside Clear cache, choose only Clear cache for this test. Clearing storage or reinstalling may require you to sign back in. Before going further, confirm that you still have access to the phone number, email, or service linked to the account.

Clearing the cache removes temporary files. The app may take longer to open the next time while it reloads them. If video freezes on Wi-Fi but works over mobile data, check the connection first. If only one room is affected, try another. If the problem happens everywhere, record your phone model, the BIGO LIVE version, and when it happened for support.

A quick diagnosis if streams still freeze

• Only one room fails: open another stream and compare. The issue may be with that broadcast.
• It fails on one network: try the same room over Wi-Fi and mobile data if your plan permits. Check whether changing the connection changes the result.
• The whole app fails to open: note whether it started after an update and how much storage is available. If you need support, include the exact error and what you already tried.

You do not need a fixed cache-clearing schedule. Use it when you have a storage problem or an issue you can test before and after.

Official sources: BIGO LIVE, Android.

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