BIGO LIVE Families: How to Join or Start One

A Family brings BIGO LIVE users together to participate as a team. For example, a group of music creators could take turns hosting acoustic sessions, invite other members to join, and follow the Family events calendar together.

📌 Choose based on what you want to do. If your main goal is to find people to stream with, look at which Family members already collaborate and how they organize their streams.

1. Find the Family area. In BIGO LIVE, check your main profile or the Explore section. Either route may take you to the Family area, depending on what your account shows.
2. Look into a Family that interests you. Open its page. Check the language, region, and any activities listed there. If the group hosts public lives, watch one to see if the way they work together suits you.
3. Apply from the Family’s page. Use the available option to request membership and follow BIGO’s instructions. Return to the Family page to check whether your account is listed as a member.
4. Plan your first activity. Once you’re in, find an event or livestream you can take part in and ask which group task is a good place to start.

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In the screenshot, the path is Me → Family. Look for Join next to the group you’ve chosen. If your request is pending, you’ll see a status such as Applying. Labels can vary by language or app version.

💬 Three questions before you choose. What time do members usually meet? What activities do they do in a typical week? How can someone who’s just joined get involved? For example, if you work nights, a Family that already streams on weekends gives you a specific activity you can join.

First, check in the app or with official support whether the program is available for your account and region. These are the conditions BIGO documents for its Family program. How they apply may vary by region.

Before contacting BIGO, gather the name you’d like to give the group, the BIGO IDs of the people who have confirmed, and the team leader’s contact number. Keep these details within the team and share them if BIGO requests them through an official channel.

If your account shows an option to create a Family, follow the instructions there. If the Family area only lets you browse or apply to join, ask support about the official way to start one in your region. Explain what option you see and ask which steps apply to your account.

🗓️ Try a practice week with your team. Before moving ahead, agree on two short activities for one week. You could co-host a livestream on Wednesday and practice moderating on Saturday. The trial helps you see who can keep up once the month’s events begin.

Share the work from the start. The Family leader coordinates the calendar and handles questions about the group. If you have admins, they can track events and manage the settings available to their role. Members choose activities they can stick with and let the team know early if they need someone to cover for them.

📋 Example calendar. If the five-event requirement applies in your region, plan one event in the first week, two in the second, one in the third, and one in the fourth. Keep a spare date open. When you count events, use those BIGO recognizes for the period, even if your group also hosts other streams independently.

Family points and individual points

Family combat points reflect the team’s activity and count toward its level and ranking. Individual combat points track your own activity and member level. The available tasks tell you which actions count. If a task includes watching or hosting a livestream, you can take part using the format you already use.

Depending on its level, a Family can add more members or unlock visual options for multi-guest rooms. Your own activity can help you earn badges. If you see an advertised reward, check the event terms to find out who qualifies and what they need to complete.

Example of Family points. Under BIGO’s published rate for regular Family gifts, 18 Beans received from an eligible gift add 18 combat points to the group. Sending eligible regular Family gifts adds one point per Diamond. Premium gifts can have different values. Check your individual progress in the member area and the applicable point value in the gift panel.

Monthly target and regional ranking

At the beginning of each month, BIGO sets targets based on the Family’s level and each member’s level. The monthly Prestige ranking restarts, and your place also depends on points earned by other Families in the region. To find it, look in the Family area or open it from Family Events, depending on what your app shows.

The figures in the table are examples. If your dashboard looks similar, first check which open tasks you could complete through the livestreams you already host. Giving gifts is optional, and any rewards depend on the current conditions in the app.

I can’t find the Family area. What should I check first?

Try your profile and Explore, and check whether there’s an app update. If you still can’t find the Family area, contact support with your country, your BIGO LIVE version, and a screenshot of the screen where you looked. ON Digital’s guide to contacting BIGO LIVE support

Can I start a Family if I already belong to one?

BIGO requires founders to be outside any active Family. If you already lead one, BIGO lets you request a leadership transfer. Check your account’s status before organizing a new team.

I took part in an event or received a gift, but the total stayed the same. What should I do?

Check whether you’re looking at the member total or the group total. Review the event period and its conditions. If it was a gift, check whether it was listed as a Family gift. If the activity met the requirements, save the date, the event or gift name, and a screenshot of your dashboard so support can look into it.

What happens if we fall short of the monthly target?

Your ranking may drop. Compare the points earned during the period with the target, check which activities counted, and decide which ones you can repeat next month.

Can I join if I mostly watch livestreams?

Yes, if the Family accepts viewers and you meet the conditions shown on its page. Look for a group with activities you’d like to take part in based on how you use BIGO LIVE.

Can I cash out combat points?

Combat points track activity, level, and ranking. For earnings or withdrawals, check the relevant balance and the terms for gifts, the event, or the creator program in the app.